Shipping and Returns

Shipping Information
Orders are processed within 1-3 business days. You will receive a confirmation email once your order has shipped. We currently ship to addresses within the United States via USPS and UPS.

Shipping Methods
We offer the following delivery options:

  • Standard Shipping (5-7 business days)
  • Express Shipping (2-3 business days)
  • Free standard shipping on orders over $75

International Shipping
We currently do not offer international shipping. We only ship to addresses within the continental United States.

Order Tracking
Once your order ships, you will receive:

  • Shipping confirmation email
  • Tracking number
  • Carrier information
  • Estimated delivery date

Return Policy
We accept returns within 30 days of purchase. Items must be:

  • Unused and in original condition
  • In original packaging with tags attached
  • Accompanied by proof of purchase

Non-Returnable Items
The following cannot be returned:

  • Sale items and clearance merchandise
  • Personalized or custom-made products
  • Digital products and gift cards
  • Opened media products

Return Process
To initiate a return:

  1. Contact customer service for authorization
  2. Complete return form
  3. Package items securely
  4. Use provided return label
  5. Allow 7-10 days for processing

Refunds
Refunds are issued to:

  • Original payment method
  • Within 10 business days
  • Less original shipping costs
  • After product inspection

Damaged Items
If your item arrives damaged:

  • Contact us within 48 hours
  • Provide photos of damage
  • We will arrange replacement
  • Return shipping covered

Exchanges
We offer exchanges for:

  • Defective items only
  • Same item different size/color
  • Subject to availability
  • No additional shipping charges

Return Shipping
Customers are responsible for:

  • Return shipping costs
  • Proper packaging
  • Insurance for valuable items
  • Tracking and confirmation

Special Considerations

  • Holiday returns extended until January 31
  • Gift returns for store credit
  • Final sale items marked clearly
  • Art prints require special care

Contact Information
For shipping or return questions:

  • Use our online contact form
  • Include order number
  • Describe issue clearly
  • Response within 24 hours

All policies are subject to change. Please visit our website for the most current information.